BE CAREFUL! This is really a terrible company.
I made reservations on Via for a flight from Mobile, Alabama to Orlando. On the morning of the flight, I went to Via’s website which was then not showing any flights from Mobile. I called Via’s customer service three times and got a scratchy, disjointed voice mail greeting. I left an urgent message each time. They never called back.
I finally found a number for their corporate office and got an employee who confirmed there were no flights from Mobile on the day for which they had sold me a ticket.
They had my cell phone number and my email address from my reservation information, but there was never any notice from them.
I should have checked their online reviews before I bought the ticket. The reviews are overwhelmingly horrible. See https://www.tripadvisor.com/Airline_Review-d13635970-Reviews-Via-Airlines, https://www.airlinequality.com/airline-reviews/viaair/, and https://www.yelp.com/biz/via-airlines-maitland-2.
Seems like my experience is the norm when dealing with this outfit. I wound up driving 8 hours to Orlando. With this kind of service, it makes me wonder also what kind of pilots they hire.